“We’re working to resolve difficulties a limited subset of enterprise customers in Europe are experiencing when attempting to access Exchange Online. ![]() Microsoft responded with the following statement: More details are published under EX172491 in the admin center.Īfter two days of downtime, multiple Microsoft 365 users said that the EX172491 issue is now removed altogether by Microsoft from the admin center. Our telemetry data is indicating connection time outs within the Exchange authentication infrastructure, resulting in impact. This status update issued through the admin center was followed on January 25 at 1:48 AM by a tweet also mentioning Exchange outage issues: We're working to identify the cause of these queues and determine steps to remediate impact." Microsoft followed up stating that "We've determined that there is higher than expected queuing within the authentication infrastructure, which may be the cause of impact. Microsoft 365 outage map (Source: Downdetector) While Microsoft continued analyzing the time out issues reported in the tweet above and trying to mitigate them, hundreds of users from all over the world (most of them from Europe) continued reporting outages that prevented them sending and accessing their personal and corporate e-mails for almost the entire work day. More details can be found in the admin center published under EX172491. We’re applying steps to mitigate the issue. We’ve determined that a subset of Domain Controller infrastructure is unresponsive, resulting in user connection time outs. More details are published in the admin center under EX172491, available to your Microsoft 365 admin.Īfter four hours of investigating the Microsoft 365 outage, Redmond tweeted at 5:54 AM that: We're investigating an issue where users can't access their mailboxes through multiple protocols. On January 24 at 1:53 AM, the official Microsoft Twitter account which delivers updates on Microsoft 365 service incidents tweeted the following: Microsoft 365 is a software offering that bundles Office 365, Windows 10, and EMS (short for Enterprise Mobility + Security), which in Microsoft's vision provides customers with an easy way of enjoying a secure and easy to manage online productivity platform.īeing an online platform comes with its downsides, one of them being the fact that issues affecting one of the services offered as a cloud product will be experienced by all customers. The note appears with your contact card.The Microsoft 365 online productivity suite experienced multiple outage issues throughout the last two days, with users reporting that they couldn't access their mailboxes through multiple protocols.įurthermore, some user reports also mentioned slow e-mail sending and receiving (with more than 3-hour delays), missing e-mails, as well as sending or receiving multiple repeated e-mails at one time. On the My Info screen, in the note area, type any kind of note you want. This note stays in Lync until you cancel the note in Microsoft Outlook, or type a new note.Īt the bottom of the screen, tap My Info. When you change your Automatic Replies (Out of Office) settings in Microsoft Outlook, the note that you type there also appears in the personal note area in Lync (the box above the picture area and your name). If you have connectivity but haven’t used the app for 10 days, you’re signed out. If connectivity is lost for 30 or more minutes, you’re signed out. ![]() ![]() Once you’re signed in, you remain signed in as long as there is connectivity. Inactive: Your computer hasn’t been used or you haven’t used Lync on your mobile device for 5 minutes or more. The following appear automatically in your status area. Reset Status−resets your status based on your calendar and other information. To change your presence status, at the bottom of the screen, tap My Info, tap Status, and then from the Status screen select one of the following: When you’re using Lync on a mobile device and others look you up, Mobile will be next to your name indicating you’re on a mobile device. Your presence information includes availability statuses such as Available or Away, and also a color-coded presence indicator such as green, yellow, or red.
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